Discussion:
LG Comso 2 and Mercedes Benz GLK350 Bluetooth Connection Problems
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Ant
2013-02-13 19:00:27 UTC
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Hello.

I am helping a client with her Bluetooth issue. Her couple years old LG
Cosmos 2 (Verizon Wireless carrier) phone seems to have Bluetooth
connection problems with her new Mercedes GLK350 SUV that was traded in
from her old SUV model. It was connected, but it kept losing
connections. Both SUV and phone's screens show connections and
disconnections messages. It seems like there is a connection problem
between them.

I tried fiddling with the settings on the phone, but nothing seems to
help. Even moving closer and farther in the SUV doesn't make any
differences. I tried deleting her two existing "MB" Bluetooth profiles,
but was unable to add a new one even with autodiscovery enabled.

I also checked on http://www.mercedes-benz.com/connect for this phone,
but it only listed one LG phone and was not even close to her phone
model series for this SUV. The phone works without Bluetooth though.

Are there detailed instructions on how to connect these two through
Bluetooth? Or is this phone old and/or incompatible and she needs a new
one?

Thank you in advance. :)
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Roland Franzius
2013-02-14 21:01:20 UTC
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Post by Ant
Hello.
I am helping a client with her Bluetooth issue. Her couple years old LG
Cosmos 2 (Verizon Wireless carrier) phone seems to have Bluetooth
connection problems with her new Mercedes GLK350 SUV that was traded in
from her old SUV model. It was connected, but it kept losing
connections. Both SUV and phone's screens show connections and
disconnections messages. It seems like there is a connection problem
between them.
I tried fiddling with the settings on the phone, but nothing seems to
help. Even moving closer and farther in the SUV doesn't make any
differences. I tried deleting her two existing "MB" Bluetooth profiles,
but was unable to add a new one even with autodiscovery enabled.
I also checked on http://www.mercedes-benz.com/connect for this phone,
but it only listed one LG phone and was not even close to her phone
model series for this SUV. The phone works without Bluetooth though.
Are there detailed instructions on how to connect these two through
Bluetooth? Or is this phone old and/or incompatible and she needs a new
one?
Thank you in advance. :)
Did you find this?

http://mbworld.org/forums/audio-electronics/319393-glk350-bluetooth-please-help.html

The last posting describes how to do and confirm
the pairing on both sides.
--
Roland Franzius
Ant
2013-02-15 06:56:27 UTC
Permalink
Post by Roland Franzius
http://mbworld.org/forums/audio-electronics/319393-glk350-bluetooth-please-help.html
The last posting describes how to do and confirm
the pairing on both sides.
Yeah, but that's old and not suitable for the new SUV. We tried again
and wrote down texts on SUV's screen tonight:

"'MB Bluetooth' found authorized"
"Waiting for a connection to LGVN251"
"Bluetooth device does not support required device" after pairing
passkey and a few minutes.

My client also has an old printout from her old SUV to pair her phone
with it. The old screens looked different compared to the new SUV's
screen.

Does this new SUV have external authorization like the old one? The
older SUV was fine when pairing and connecting.
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Roland Franzius
2013-02-15 11:33:53 UTC
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Post by Ant
Post by Roland Franzius
http://mbworld.org/forums/audio-electronics/319393-glk350-bluetooth-please-help.html
The last posting describes how to do and confirm
the pairing on both sides.
Yeah, but that's old and not suitable for the new SUV. We tried again
"'MB Bluetooth' found authorized"
"Waiting for a connection to LGVN251"
"Bluetooth device does not support required device" after pairing
passkey and a few minutes.
My client also has an old printout from her old SUV to pair her phone
with it. The old screens looked different compared to the new SUV's
screen.
Does this new SUV have external authorization like the old one? The
older SUV was fine when pairing and connecting.
Well, for the US the MB site shows LG phone
Cosmos 2 and many others for model year 2008-12

http://www.mercedes-benz-mobile.com/us/en/x204:2008-10:2012-05/finder/~bt/

A reduced list of LG phones containing the Cosmos 2 is working with the
2013 model

http://www.mercedes-benz-mobile.com/us/en/x204:2012-06/finder/~bt/
--
Roland Franzius
Ant
2013-02-15 21:45:09 UTC
Permalink
Wait, how did you get those results from
http://www.mercedes-benz.com/connect ? I picked "Passenger Cars" ->
GLK-Class Off-Roader -> Bluetooth(TM)-Connectivity
Post by Roland Franzius
Well, for the US the MB site shows LG phone
Cosmos 2 and many others for model year 2008-12
http://www.mercedes-benz-mobile.com/us/en/x204:2008-10:2012-05/finder/~bt/
A reduced list of LG phones containing the Cosmos 2 is working with the
2013 model
http://www.mercedes-benz-mobile.com/us/en/x204:2012-06/finder/~bt/
--
Quote of the Week: "May 10,000 ants never invade your underwear drawer." --unknown
/\___/\ Ant(Dude) @ http://antfarm.home.dhs.org (Personal Web Site)
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Roland Franzius
2013-02-17 17:14:33 UTC
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Post by Ant
Wait, how did you get those results from
http://www.mercedes-benz.com/connect ? I picked "Passenger Cars" ->
GLK-Class Off-Roader -> Bluetooth(TM)-Connectivity
Post by Roland Franzius
Well, for the US the MB site shows LG phone
Cosmos 2 and many others for model year 2008-12
http://www.mercedes-benz-mobile.com/us/en/x204:2008-10:2012-05/finder/~bt/
A reduced list of LG phones containing the Cosmos 2 is working with the
2013 model
http://www.mercedes-benz-mobile.com/us/en/x204:2012-06/finder/~bt/
You are on the en-GB-site. I selected language/country to en-US.
--
Roland Franzius
Ant
2013-02-18 06:33:40 UTC
Permalink
Post by Roland Franzius
Post by Ant
Wait, how did you get those results from
http://www.mercedes-benz.com/connect ? I picked "Passenger Cars" ->
GLK-Class Off-Roader -> Bluetooth(TM)-Connectivity
Post by Roland Franzius
Well, for the US the MB site shows LG phone
Cosmos 2 and many others for model year 2008-12
http://www.mercedes-benz-mobile.com/us/en/x204:2008-10:2012-05/finder/~bt/
A reduced list of LG phones containing the Cosmos 2 is working with the
2013 model
http://www.mercedes-benz-mobile.com/us/en/x204:2012-06/finder/~bt/
You are on the en-GB-site. I selected language/country to en-US.
Weird. I picked US when I went there. Thanks! :)
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